1. What this Policy covers
This Policy applies to information we collect when you:
- Create an account or update your profile on Ballyplug;
- Use the feed, reels, messages, comments, likes, follows or other interactive features;
- Visit our website, view pages, or interact with ads or analytics tools;
- Contact us (for example, support requests, reports or feedback).
It does not apply to third-party sites, apps, ad networks or services that you access through links or integrations on Ballyplug. Their own policies will govern how they use your information.
2. Information we collect
The information we collect depends on how you use Ballyplug. In general, we collect the following categories of information:
2.1 Information you provide to us
- Account details – username, email address, password, birthday (to verify you are 18+).
- Profile information – profile photo, bio, location you choose to share and any other details you add.
- Content you create – posts, photos, videos, comments, captions, likes, messages and any other content you upload or share on Ballyplug.
- Communications – messages you send to us (support requests, reports, feedback), including contact details you provide.
2.2 Information we collect automatically
- Usage information – how you interact with Ballyplug, such as pages you view, features you use, people you interact with, types of content you view or post, time and duration of your sessions.
- Device and log information – IP address, browser type, device type, operating system, app version, language, device identifiers, crash logs and diagnostic data.
- Location information – approximate location based on IP address or more precise location if you enable location services on your device and grant permission.
- Cookies and similar technologies – small data files stored on your device that help us remember your preferences, keep you logged in and understand how people use Ballyplug. See “Cookies & tracking technologies” below.
2.3 Information from other sources
We may receive information about you from:
- Third-party sign-in or social login providers (if enabled in the future);
- Analytics, advertising and anti-abuse partners who help us keep the platform safe, measure performance or run campaigns.
3. How we use your information
We use your information for the following purposes:
3.1 To provide and maintain Ballyplug
- Create and manage your account and profile.
- Authenticate you when you log in and keep your session secure.
- Deliver the feed, reels, notifications, messages, search and other core features.
- Process your content (posts, photos, videos, comments, likes, messages) so it can be shared with others according to your settings.
3.2 To personalize your experience
- Recommend people to follow, content to view and communities to engage with.
- Show you relevant content and, where applicable, ads based on your activity and interests.
- Remember your preferences and settings.
3.3 To promote safety, security and integrity
- Detect, investigate and prevent fraud, spam, abuse, harassment and other harmful or illegal activity.
- Enforce our Terms of Service and other policies.
- Protect the rights, safety and property of Ballyplug, our users and the public.
3.4 To communicate with you
- Send you service-related messages (for example, account notices, security alerts, changes to our terms or policies).
- Respond to your questions, support requests, reports or feedback.
- With your consent or as permitted by law, send you updates about new features, offers or promotions. You can opt out of marketing emails at any time.
3.5 To analyze, improve and develop our Services
- Monitor performance, troubleshoot issues and keep the platform running smoothly.
- Analyze how people use Ballyplug so we can improve features, design and safety.
- Test new products, features and changes to the user experience.
4. How we share information
We do not sell your personal information. We share information in limited circumstances:
4.1 With other users and the public
- Information you choose to make public (for example, public profile, public posts, likes, comments) may be visible to anyone, on or off Ballyplug, including via search engines depending on your settings.
- Content you share with friends, followers or specific users will be visible to them according to the audience you select.
4.2 With service providers and partners
We may share information with trusted third parties who help us operate Ballyplug, for example:
- Hosting and cloud infrastructure providers;
- Analytics, measurement and anti-abuse providers;
- Email and communications providers;
- Payment or advertising partners (if and when these features are enabled).
These partners are required to use your information only on our behalf and under appropriate confidentiality and security obligations.
4.3 For legal reasons or to prevent harm
- To comply with applicable law, legal process or valid government requests.
- To enforce our Terms of Service and other policies.
- To protect the rights, safety and property of Ballyplug, our users or others.
- To investigate or defend against legal claims.
4.4 In connection with a business transfer
If we are involved in a merger, acquisition, sale of assets, financing or similar transaction, your information may be transferred as part of that deal, subject to this Policy or any updated policy that we notify you about.
5. Cookies & tracking technologies
We use cookies, local storage and similar technologies to:
- Keep you logged in and remember your preferences;
- Help secure your account;
- Analyze traffic and usage patterns;
- Support advertising and measurement (if/when ads are shown).
Your browser or device may let you block or delete cookies, but Ballyplug may not function properly if you do.
6. Data retention
We keep your information for as long as reasonably necessary to provide the Services, comply with our legal obligations, resolve disputes, enforce our agreements and protect Ballyplug and our users.
When we no longer need your information, we will take steps to delete or de-identify it. In some cases we may need to retain limited information (for example, basic log records) for a longer period where required by law or legitimate business needs (such as security, fraud prevention or record-keeping).
7. Your choices & rights
Depending on where you live, you may have certain rights over your personal information. Subject to applicable law, you may be able to:
- Access and review the information we hold about you;
- Update or correct your profile information in your account settings;
- Delete your account or request deletion of certain information;
- Object to or restrict certain types of processing;
- Withdraw consent where we rely on consent (for example, marketing emails).
You can usually manage much of this directly in your Ballyplug account settings. If you cannot find what you need there, you can contact us using the details below.
8. International transfers
Ballyplug is based in the United States, but we may process and store information in other countries. These locations may have different data-protection laws than the country where you live. Where required, we take steps to help ensure that cross-border transfers are carried out in compliance with applicable law and that your information remains protected.
9. Our audience – adults only
Ballyplug is intended for adults only. You must be at least 18 years old to create an account or use the Services. We do not knowingly collect personal information from anyone under 18. If we learn that someone under 18 is using Ballyplug, we will take reasonable steps to close the account and delete associated information where appropriate.
10. Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Effective date” at the top of this page and, where appropriate, by providing additional notice (for example, in-product notification or email).
Your continued use of Ballyplug after the updated Policy becomes effective means that you agree to the new terms.
11. How to contact us
If you have questions about this Privacy Policy, your information, or your choices, you can contact us at:
Email: support@ballyplug